Data · dataset · 2020
KPI - Percent of Consumer Utility Complaints Resolved
Listed in Austin's Open Data portal
This data represents complaints submitted by consumers on issues arising from utility providers.
Description
Data is collected via the 311 CSR system and from phone calls received from the public. The TARA executive assistant manages this workflow by collecting data into this spreadsheet weekly and coordinating communications to the utility providers to reach a resolution.
Links
Get the data
- CSV data.austintexas.gov/api/views/k3s2-p7rw/rows.csv?accessType=DOWNLOAD ↗
download · from data austintexas gov
Where it is published
- Austin's Open Data portal dataset page data.austintexas.gov/City-Government/KPI-Percent-of-Consumer-Utility-Complaints-Res… ↗
landing page · from data austintexas gov
Catalogue records · 1
- SODA API data.austintexas.gov/resource/k3s2-p7rw.json ↗
metadata API · from data austintexas gov
Topics
- Stated by source
- City Government
- From keywords
- Social Science
Provenance · 1 source records, 9 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Austin's Open Data portal | k3s2-p7rw | 12 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| concepts[field].local:field:social-science | mapping · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| concepts[topic].socrata_category:data_austintexas_gov:city-government | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| created_date | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| description | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | /resource/description |
| license_text | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| publication_date | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | |
| title | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 | /resource/name |
| updated_date | source · data austintexas gov | connector:data_austintexas_gov@1.0.0 |