Data · dataset · 2021
Research data of the study "Service Innovation Performance: The Role of Customer Involvement, Dynamic Capability, and their Interactions"
Listed in Teesside University Research Data Repository
This is the data of the study "Service Innovation Performance: The Role of Customer Involvement, Dynamic Capability, and their Interactions".
Description
In this study , six hypotheses were proposed. H1:CI has a positive impact on the operational SIP; H2:CI has a positive impact on customer-related SIP.
H3:Dynamic capability, including (a)adaptive capability, (b)absorptive capability, and (c)innovative capability, has a positive impact on the operational SIP. H4:Dynamic capability, including (a)adaptive capability, (b)absorptive capability, and (c)innovative capability, has a positive impact on the customer-related SIP. H5:The interactions between CI and DC (including (a)adaptive capability, (b)absorptive capability, and (c)innovative capability) positively affect the operational SIP.
Read the rest (2 more)
H6:The interactions between CI and DC (including (a)adaptive capability, (b)absorptive capability, and (c)innovative capability.) positively affect customer-related SIP. This study adopted a questionnaire approach to collect this data. Employing data collected from 298 Chinese companies, and using a hierarchical regression analysis, the study finds that customer involvement positively affects both operational and customer-related SIP, dynamic capabilities promotes the operational SIP, but only two dimensions of dynamic capability (i.e. absorptive and innovation capability) improve customer-related SIP.
In addition, the interaction between customer involvement and absorptive capability is positively co-related with operational SIP, and the interaction between customer involvement and adaptive capability positively affects customer-related SIP.
Links
Where it is published
- DOI doi.org/10.17632/nr6pddzcd5.1 ↗
DOI / persistent id · from researchdata tees ac uk
Catalogue records · 1
- OAI-PMH record data.mendeley.com/oai?verb=GetRecord&metadataPrefix=oai_dc&identifier=oai%3Adata… ↗
metadata API · from researchdata tees ac uk
Topics
- From keywords
- Earth & Environmental Science
Provenance · 1 source records, 6 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Teesside University Research Data Repository | oai:data.mendeley.com/nr6pddzcd5.1 | 16 h ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | |
| concepts[field].local:field:earth-environmental | mapping · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | |
| description | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | /metadata/dc/description |
| license | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | /metadata/dc/rights |
| publication_date | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | |
| title | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | /metadata/dc/title |