Supply management and improvement opportunities: a case study at a medical & dental equipment manufacturing company

Abstract

Supply management is recognized as an area of importance to a company’s success, as well-managed supply operations can significantly contribute to the generation of profits. This article aims to analyze the supply management of a medical-dental equipment manufacturing company, and to propose, based on the literature, possible improvements in its management policies and practices. To achieve this goal, we performed a case study at a large company of the sector, using interviews, document analysis, and direct observation for data collection.