Data · dataset · 2012
MC311 Service Requests
Listed in Montgomery County Open Data Portal in Maryland
Information on all MC311 Service Requests received (via email or phone) since July 1, 2012.
Description
This data is updated daily. The PIO’s business requirement includes adding the following data elements to the new and enhanced open data site being proposed by DTS.
This data is derived from requests for service which originate in the CSC, from the County’s web portal, and via “walk-ins” from county departments including but not limited to DHCA. • SLA – to indicate the number of days in county business days the department has to fulfill the request. County business days must exclude weekends, county holidays and days when the county is closed due to inclement weather (snow days, etc) per CountyStat’s business requirement.
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This field has been published in the existing MC311 Service Requests dataset with the field name ‘Attached Solution SLA Days’. • +/- SLA –to indicate the number of days a service request is over or under SLA as is currently measured by CountyStat. The following 4 fields will be added to fulfill this line item # of days open – Number of County Business days the Service Request has been opened. Within SLA Window? - To indicate the number of days a service request is over or under SLA as is currently measured by CountyStat. SLA Yes – Number of days to fulfill the service request is under the SLA window. SLA No -– Number of days to fulfill the service request is over the SLA window.
Links
Get the data
- CSV data.montgomerycountymd.gov/api/views/xtyh-brr2/rows.csv?accessType=DOWNLOAD ↗
download · from data montgomerycountymd gov
Where it is published
- data.montgomerycountymd.gov /Government/MC311-Service-Requests/xtyh-brr2 ↗
Montgomery County Open Data Portal in Maryland dataset page
landing page · from data montgomerycountymd gov
Catalogue records · 1
- SODA API data.montgomerycountymd.gov/resource/xtyh-brr2.json ↗
metadata API · from data montgomerycountymd gov
Topics
- Stated by source
- Government
- From keywords
- Social Science
Provenance · 1 source records, 8 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Montgomery County Open Data Portal in Maryland | xtyh-brr2 | 10 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 | |
| concepts[field].local:field:social-science | mapping · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 | |
| concepts[topic].socrata_category:data_montgomerycountymd_gov:government | source · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 | |
| created_date | source · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 | |
| description | source · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 | /resource/description |
| publication_date | source · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 | |
| title | source · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 | /resource/name |
| updated_date | source · data montgomerycountymd gov | connector:data_montgomerycountymd_gov@1.0.0 |