Resident Survey 2024 - Summarized Comments

ETC Institute monitored responses and followed up to ensure all sections of the city were represented. An opportunity was also provided for residents not included in the random sample to take the survey and express their views. Over 900 residents are represented in the survey’s random sample, and more than five hundred comments were received in response to the question “Is there anything else Norfolk should be doing, or anything not addressed in this survey you would like city leaders to know?”.

Many of these comments contained multiple suggestions for city leadership. Each suggestion was assigned to a department and budget program whose mission most closely aligned with it. This dataset consists of summaries of the suggestions for each budget program.

These are summarized for brevity and to protect the anonymity of the respondent. The full original comments were shared with city leadership. This dataset will be updated every two years.