A Study on the Causes of Conflict between Taiwanese Managers and Mainland Managers: Exploring the Effects of Department Identity, Culture Identity and Interpersonal Guanxi

Based on the literature, the researchers propose a research framework. Our hypothesis is that managers\' departmental identity, cultural identify , and interpersonal guanxis affect their perceptions of conflict. The research procedures were as follows: The researchers reviewed related literatures.

At the same time, they started the first-stage research tasks of the field study. The researchers contacted with several Taiwanese businesses in Nangjing, Su-Zou, and Shaignhi and got permissions to conduct interviews. The researchers interviewed their high-level managers and human resource managers as well as Mainland employees.

The interview results were used as reference for questionnaire design. The formal research was distributed through personal relationships of the researchers. One hundred and twenty questionnaires were sent out and 61 replied.

Based upon the respondents\' answers, this study\'s hypothetical model was tested. Finally, the researchers arrived at concrete suggestions to Taiwanese business in China on the issue of cross-departmental conflict.