The Study of Professional Competencies of the Managers of Distribution Enterprises in Taiwan

After the data were synthesized and analyzed, the important findings were concluded as follows: 1.The job contents for the mangers of distribution companies in Taiwan consist of 5 duties and 89 tasks. The five duties are named by “five flows”-- “Human Resource Flow”, “Commercial Flow”, “Cash Flow”, “Information Flow”, “Material Flow” –the order was ranked by the relative weights form high to low importance. 2.As to the “Importance of the Duty” analysis, “Commercial Flow” and “Cash Flow” are the most important.

In “Use Frequency of the Duty” analysis, “Commercial Flow” and “Information Flow” are the highest duties. In “Future Needs of the Duty” analysis, the needs for the five duties remain the same or increasingly. 3.The basic competencies consist of 26 knowledge items, 30 skill items, and 19 attitude items. Among these competencies, 19 knowledge items, 27 skill items, and 17 attitude items are classified as “competency must have”, while7 knowledge items, 3 skill items, and 2 attitude items are classified as “ competency should have.”