Annual Beneficiary Grievance and Appeal Report (ABGAR)

The Annual Beneficiary Grievance and Appeal Report Statewide Summary includes aggregate and county-specific totals of Specialty Mental Health Services (SMHS) Medi-Cal beneficiary grievances, appeals, expedited appeals by category, and Notices of Adverse Benefit Determinations (NOABD) issued by County Mental Health Plans (MHP). The report was compiled from data reported by each MHP that are used to compile the statewide summary.