Technological game changers: convergence, hype, and evolving supply chain design

Converging game changers will place more companies at existential risk, making it essential to identify potential trigger events and how they might change the competitive rules. Research method Conceptual development following over 100 interviews with companies during a 10 year longitudinal study. Main findings Emerging technologies promise/threaten to transform the economy on the scale of the industrial and information revolutions.

We discuss how each technology might influence supply chain design. Individually, each technology represents a game changer. Their convergence requires purposive supply chain design to shape the emergence of Industry X.0.

Implications for theory and practice Managers who employ astute scanning and nuanced scenario analysis will position their companies to not only identify inflection points but also accurately assess the timing of the transformation. This skill set will be critical to designing and developing a supply chain able to support and propel visionary business models.