Data · dataset · 2024
Smart speakers and customer experience in service contexts
Listed in e-cienciaDatos
This project analyzes the impact of customer journey automation through Artificial intelligence on customer engagement, mediated by brand experience, social cognition and psichological ownership.
Description
The dataset includes 3 files employed in the publication "Smart speakers and customer experience in service contexts", corresponding to Studies 1, 2 and 3. Study 1: Data were collected from a review platform, Tripadvisor.
Study 2: Data were collected through a questionnaire implemented in Qualtrics. The sample consisted of 322 Spanish participants. Study 3: Data were collected from a sample consisted of 33 Portuguese participants, recruited through convenience sampling.
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Methodology: Study 1: web scrapping + sentiment analysis. Study 2: experiment + partial least squares modelling. Study 3: survey + text analysis.
Links
Where it is published
- Dataverse dataset page edatos.consorciomadrono.es/dataset.xhtml?persistentId=doi%3A10.21950%2FUAAAWW ↗
landing page · from edatos consorciomadrono es
- DOI doi.org/10.21950/uaaaww ↗
DOI / persistent id · from edatos consorciomadrono es
Catalogue records · 1
- Dataverse API edatos.consorciomadrono.es/api/datasets/:persistentId/?persistentId=doi%3A10.21950%2FUAAA… ↗
metadata API · from edatos consorciomadrono es
Topics
- Stated by source
- Administración y empresas
- From keywords
- Artificial intelligence · Computer Science & AI · Psychology & Behavioral Science · Social Science
- Inferred from text
- Text 75%
Provenance · 1 source records, 12 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| e-cienciaDatos | doi:10.21950/UAAAWW | 9 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| concepts[field].anzsrc:group:4602 | mapping · edatos consorciomadrono es | vocabulary-mapper@1.0.0 | keywords['artificial intelligence'] |
| concepts[field].dataverse_subject:administraci-n-y-empresas | source · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | /subjects |
| concepts[field].local:field:computer-science-ai | mapping · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | /subjects |
| concepts[field].local:field:psychology-behavioral | mapping · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | /subjects |
| concepts[field].local:field:social-science | mapping · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | /subjects |
| concepts[modality].local:modality:text | enrichment · edatos consorciomadrono es | keyword-concept-rules@1.0.0 | title+description (75%) |
| created_date | source · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | |
| description | source · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | /description |
| publication_date | source · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | |
| title | source · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | /name |
| updated_date | source · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 | |
| version_label | source · edatos consorciomadrono es | connector:edatos_consorciomadrono_es@1.0.0 |