Table · dataset · 2025
Customer Support Tickets
Listed in Hugging Face Datasets
Description
Featuring Labeled Customer Emails and Support Responses 🔧 Synthetic IT Ticket Generator — Custom Dataset Create a dataset tailored to your own queues & priorities (no PII). 👉 Generate custom data Define your queues, priorities, language Need an on-prem AI to auto-classify tickets?→ Open Ticket AI There are 2 Versions of the dataset, the new version has more tickets, but only languages english and german. So please look at both files, to find what best fits… See the full description on the dataset page: huggingface.co/datasets/Tobi-Bueck/customer-support-tickets.
Links
Where it is published
- Hugging Face dataset page huggingface.co/datasets/Tobi-Bueck/customer-support-tickets ↗
landing page · from Hugging Face
- DOI doi.org/10.57967/hf/6184 ↗
DOI / persistent id · from Hugging Face
Catalogue records · 1
- Hub API huggingface.co/api/datasets/Tobi-Bueck/customer-support-tickets ↗
metadata API · from Hugging Face
Topics
- Stated by source
- question answering · summarization · text · text classification
- From keywords
- Computer Science & AI
Provenance · 1 source records, 12 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Hugging Face Datasets | Tobi-Bueck/customer-support-tickets | 8 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · Hugging Face | connector:huggingface@1.0.0 | /gated |
| concepts[field].local:field:computer-science-ai | mapping · Hugging Face | connector:huggingface@1.0.0 | |
| concepts[modality].hf_modality:text | source · Hugging Face | connector:huggingface@1.0.0 | |
| concepts[task].hf_task:question-answering | source · Hugging Face | connector:huggingface@1.0.0 | /tags[task_categories:*] |
| concepts[task].hf_task:summarization | source · Hugging Face | connector:huggingface@1.0.0 | /tags[task_categories:*] |
| concepts[task].hf_task:text-classification | source · Hugging Face | connector:huggingface@1.0.0 | /tags[task_categories:*] |
| created_date | source · Hugging Face | connector:huggingface@1.0.0 | |
| description | source · Hugging Face | connector:huggingface@1.0.0 | /description |
| license | source · Hugging Face | connector:huggingface@1.0.0 | /tags[license:*] |
| publication_date | source · Hugging Face | connector:huggingface@1.0.0 | |
| title | source · Hugging Face | connector:huggingface@1.0.0 | /id |
| updated_date | source · Hugging Face | connector:huggingface@1.0.0 |