Excel · dataset · 2020
ServiceOntario wait times and call volumes (contact centres)
Listed in Ontario Open Government Data
This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines.
Description
The data is organized by line of business.
Links
Get the data
- data.ontario.ca /dataset/12d55393-2c84-4681-8c04-dc43775dbdfd/resource/6bf58ebe… ↗
ServiceOntario wait times and call volumes (contact centres)
download · from data ontario ca
Where it is published
- Ontario Open Government Data dataset page data.ontario.ca/dataset/serviceontario-wait-times-and-call-volumes-contact-cen… ↗
landing page · from data ontario ca
Catalogue records · 1
- CKAN API data.ontario.ca/api/3/action/package_show?id=12d55393-2c84-4681-8c04-dc43775db… ↗
metadata API · from data ontario ca
Topics
- From keywords
- Economics & Finance · Social Science
Provenance · 1 source records, 8 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Ontario Open Government Data | 12d55393-2c84-4681-8c04-dc43775dbdfd | 12 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| concepts[field].local:field:economics-finance | mapping · data ontario ca | connector:data_ontario_ca@1.0.0 | |
| concepts[field].local:field:social-science | mapping · data ontario ca | connector:data_ontario_ca@1.0.0 | |
| created_date | source · data ontario ca | connector:data_ontario_ca@1.0.0 | |
| description | source · data ontario ca | connector:data_ontario_ca@1.0.0 | /notes |
| license_text | source · data ontario ca | connector:data_ontario_ca@1.0.0 | |
| publication_date | source · data ontario ca | connector:data_ontario_ca@1.0.0 | |
| title | source · data ontario ca | connector:data_ontario_ca@1.0.0 | /title |
| updated_date | source · data ontario ca | connector:data_ontario_ca@1.0.0 |