SWI 1.4 Texas Youth Hotline by Category and Contact Type FY16-FY25

Reports are accepted via phone, internet, and mail/fax 24 hours a day, seven days a week by specialized staff trained to gather all necessary information to quickly assess the severity of a report to ensure urgent safety issues are prioritized, and to ensure that DFPS only investigates allegations that meet the definition of abuse or neglect under Texas law.

This dashboard shows the number of Texas Youth Helpline contacts for the selected Fiscal Year. The Parent Helpline contacts were added starting from Fiscal Year 2023.