Office of Consumer Protection (OCP) Investigations Data

OCP staff determine the facts, make sure that businesses are properly registered, check if any laws were broken, and try to help the consumer and merchant come to an agreement to resolve any issues.

This dataset provides information about business registration compliance audits, executive director-initiated investigations, and consumer complaint cases filed with OCP over the last three (3) years. The data includes information about the date the audit/ complaint was received, the assigned OCP consumer complaint case number, a description of the alleged conduct subject to the complaint, and the case status. The dataset also provides the Montgomery County Council District of the complainant, if applicable, and whether the complainant resides within a Montgomery County Council Equity Focus Area.