Data · dataset · 2022
Customer Service Requests (with digital channel information)
Listed in Open Data City of Melbourne
This dataset contains service requests received from external customers.
Description
This data is collected through the council's Salesforce system. It contains information about the service type, status, and dates for received and closed.
This dataset only contains a subset of the received requests as it is extracted from one of several customer requests systems.
Links
Get the data
- CSV export data.melbourne.vic.gov.au/api/explore/v2.1/catalog/datasets/customer-service-requests-wi… ↗
download · from data melbourne vic gov au
Where it is published
- Open Data City of Melbourne dataset page data.melbourne.vic.gov.au/explore/dataset/customer-service-requests-with-digital-channel… ↗
landing page · from data melbourne vic gov au
Catalogue records · 1
- Explore API data.melbourne.vic.gov.au/api/explore/v2.1/catalog/datasets/customer-service-requests-wi… ↗
metadata API · from data melbourne vic gov au
Topics
- Stated by source
- City Council
- From keywords
- Engineering
Provenance · 1 source records, 8 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Open Data City of Melbourne | customer-service-requests-with-digital-channel-information | 10 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 | |
| concepts[field].local:field:engineering | mapping · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 | |
| concepts[topic].ods_theme:data_melbourne_vic_gov_au:city-council | source · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 | |
| description | source · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 | /metas/default/description |
| license | source · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 | |
| publication_date | source · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 | |
| title | source · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 | /metas/default/title |
| updated_date | source · data melbourne vic gov au | connector:data_melbourne_vic_gov_au@1.0.0 |