Indicators of quality of life and city services by year

The World Council on City Data (WCCD) awarded the City of Melbourne a platinum designation for its compliance with ISO 37120 (iso.org/iso/catalogue_detail?csnumber=62436), the world’s first international standard for city indicators. Reporting to the standard allows cities to compare their service delivery and quality of life to other cities globally. The City of Melbourne was one on 20 cities to, globally to help pilot this program and is one of sixteen cities to receive the highest level of accreditation (platinum).

Having an international standard methodology to measure city performance allows the City of Melbourne to share data about practices in service delivery, learn from other global cities, rank its results relative to those cities, and address common challenges through more informed decision making. Indicators include: Fire and emergency response; Governance; Health; Recreation; Safety; Shelter; Solid Waste; Telecommunications and Innovation; Transportation; Urban Planning; Wastewater; Water and Sanitation; Economy; Education; Energy; Environment; and Finance.