Data · dataset · 2025
Research on usability evaluation of self service terminal in Chinese general hospitals using grounded theory and AHP
Listed in Teesside University Research Data Repository
Objective: To examine the usability of self-service terminals in Chinese hospitals, focusing on user experience issues related to human-machine interaction within the hospital information system (HIS).
Description
Method
Utilizing grounded theory, this study generated and encoded qualitative data concerning user interaction needs with hospital self-service terminals. The Analytic Hierarchy Process (AHP) was employed to determine the importance weights of factors influencing user experience, enhancing the framework’s completeness. Results: This research identified critical usability factors such as Effectiveness, Learnability, Universality, Practicability, and Security.
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These factors, comprising 2-3 sub-factors each, totaling 12, significantly influence the user experience with hospital self-service terminals. An ELUPS model, a user-centered usability evaluation system, was developed to sustainably enhance HIS integration. Conclusion: This study advances a comprehensive methodological approach for constructing usability evaluation systems through grounded theory.
The findings offer theoretical guidance for the development of tangible self-service applications in hospital HIS and provide a theoretical framework for ensuring sustainable user access to self-service terminals. Keywords: hospital information system; Human-computer interaction; usability evaluation; user experience; grounded theory; AHP (The Analytic Hierarchy Process)
Links
Where it is published
- DOI doi.org/10.17632/rns3s3hpzf.1 ↗
DOI / persistent id · from researchdata tees ac uk
Catalogue records · 1
- OAI-PMH record data.mendeley.com/oai?verb=GetRecord&metadataPrefix=oai_dc&identifier=oai%3Adata… ↗
metadata API · from researchdata tees ac uk
Topics
- From keywords
- Earth & Environmental Science · Human-computer interaction
Provenance · 1 source records, 7 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Teesside University Research Data Repository | oai:data.mendeley.com/rns3s3hpzf.1 | 18 h ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | |
| concepts[field].anzsrc:field:460806 | mapping · researchdata tees ac uk | vocabulary-mapper@1.0.0 | keywords['Human-Computer Interaction'] |
| concepts[field].local:field:earth-environmental | mapping · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | |
| description | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | /metadata/dc/description |
| license | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | /metadata/dc/rights |
| publication_date | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | |
| title | source · researchdata tees ac uk | connector:researchdata_tees_ac_uk@1.0.0 | /metadata/dc/title |