Data · dataset · 2011
Consumer Complaint Database
Listed in BERD@NFDI Data Portal
Each week we send thousands of consumers' complaints about financial products and services to companies for response.
Description
Those complaints are published here after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Complaint narratives are consumers' descriptions of their experiences in their own words.
By adding their voice, consumers help improve the financial marketplace. The database generally updates daily.
Links
Where it is published
- BERD@NFDI Data Portal record berd-platform.de/records/vkffw-w6b48 ↗
landing page · from berd platform de
Catalogue records · 1
- InvenioRDM API berd-platform.de/api/records/vkffw-w6b48 ↗
metadata API · from berd platform de
Topics
- Stated by source
- Business · Clients · Complaints · Consumer · Customer Satisfaction · Financial · Reviews · Shoppers
- From keywords
- Economics & Finance
- Inferred from text
- Marketing 71%
Provenance · 1 source records, 15 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| BERD@NFDI Data Portal | vkffw-w6b48 | 9 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[field].anzsrc:group:3506 | enrichment · berd platform de | taxonomy-embedding@1.0.0 | title+keywords+description (71%) |
| concepts[field].local:field:economics-finance | mapping · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:business | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:clients | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:complaints | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:consumer | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:customer-satisfaction | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:financial | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:reviews | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| concepts[topic].invenio_subject:berd_platform_de:shoppers | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| description | source · berd platform de | connector:berd_platform_de@1.0.0 | /metadata/description |
| publication_date | source · berd platform de | connector:berd_platform_de@1.0.0 | |
| title | source · berd platform de | connector:berd_platform_de@1.0.0 | /metadata/title |
| updated_date | source · berd platform de | connector:berd_platform_de@1.0.0 |