Text · dataset · 2026
AppTek Call-Center Dialogues
Listed in Hugging Face Datasets
Description
AppTek Call-Center Dialogues: A Multi-Accent Long-Form Benchmark for English ASR AppTek Call-Center Dialogues is a long-form conversational speech dataset for automatic speech recognition (ASR), featuring diverse English accents across multiple service-oriented domains and designed to evaluate models on realistic call-center interactions. 128.6 hours of speech 14 English accent groups 16 service domains 5–15 minute conversations (long-form) Split-channel audio (one… See the full description on the dataset page: huggingface.co/datasets/apptek-com/apptek_callcenter_dialogues.
Links
Where it is published
- Hugging Face dataset page huggingface.co/datasets/apptek-com/apptek_callcenter_dialogues ↗
landing page · from Hugging Face
Documentation and papers
- arXiv:2604.27543 arxiv.org/abs/2604.27543 ↗
publication · from Hugging Face
Catalogue records · 1
- Hub API huggingface.co/api/datasets/apptek-com/apptek_callcenter_dialogues ↗
metadata API · from Hugging Face
Topics
- Stated by source
- audio · automatic speech recognition · text
- From keywords
- Audio · Computer Science & AI
Provenance · 1 source records, 12 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| Hugging Face Datasets | apptek-com/apptek_callcenter_dialogues | 11 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · Hugging Face | connector:huggingface@1.0.0 | /gated |
| concepts[field].local:field:computer-science-ai | mapping · Hugging Face | connector:huggingface@1.0.0 | |
| concepts[modality].hf_modality:audio | source · Hugging Face | connector:huggingface@1.0.0 | |
| concepts[modality].hf_modality:text | source · Hugging Face | connector:huggingface@1.0.0 | |
| concepts[modality].local:modality:audio | mapping · Hugging Face | vocabulary-mapper@1.0.0 | keywords['audio'] |
| concepts[task].hf_task:automatic-speech-recognition | source · Hugging Face | connector:huggingface@1.0.0 | /tags[task_categories:*] |
| created_date | source · Hugging Face | connector:huggingface@1.0.0 | |
| description | source · Hugging Face | connector:huggingface@1.0.0 | /description |
| license | source · Hugging Face | connector:huggingface@1.0.0 | /tags[license:*] |
| publication_date | source · Hugging Face | connector:huggingface@1.0.0 | |
| title | source · Hugging Face | connector:huggingface@1.0.0 | /id |
| updated_date | source · Hugging Face | connector:huggingface@1.0.0 |