City Cultural Centers Audit Community Survey - Open Response Data

A total of 1,330 community members responded to the survey. Respondents were asked only to respond for centers they had visited in the last two years and could respond for more than one center. The comments detailed in this table were in response to open-ended survey items that allowed respondents to give opinions or suggestions about each center's programming, fees, staff, and facilities.

Any open-ended responses answered in Spanish, Vietnamese, or Chinese were translated prior to analysis. To gauge the general sentiment of the responses, each was categorized as "Positive," "Negative," "Suggestion," or "N/A." During analysis, some comments were deemed more relevant to other open-ended survey items than the items for which they were originally written. These responses were re-assigned to the survey items that more closely aligned with their subject.