Survey Data on Stakeholder Perceptions of the Impact of Mergers on Selected Indian Banks Using the Sustainability Balanced Scorecard Framework

It includes screening questions to ensure that respondents have awareness or experience of Indian bank mergers, followed by demographic information such as gender, age, education, occupation, banking experience, type of banking relationship, and familiarity with specific merged banks.

The main measurement section collects responses through a 7-point Likert scale ranging from “Strongly Disagree” to “Strongly Agree.” It measures eight major constructs: Financial Performance Perspective, Customer Perspective, Internal Business Process Perspective, Learning and Growth Perspective, Social Sustainability Perspective, Environmental Sustainability Perspective, Governance and Transparency Perspective, and Overall Post-Merger Performance.