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Data · dataset · 2019

Business Results and Well-being: An Engaging Leadership Intervention Study

Listed in DANS Data Station Social Sciences and Humanities and ODISSEI Portal — shown once because both records carry DOI 10.17026/dans-x8z-g9bd

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Abstract

The present quasi-experimental study tested the business impact of a leadership development programme focusing on psychological well-being through the satisfaction of basic psychological needs. Based on the concept of engaging leadership and self-determination theory the 8-month programme targeted midlevel team leaders of the customer fulfilment centre of a health systems multinational organization. The program was designed in co-creation between senior leadership and the team leaders that participated in the programme.

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Outcomes showed positive business results through significant increases in a preselected key performance indicator and decreased employee absenteeism. Through changes in autonomy satisfaction and intrinsic motivation, the team leaders (N = 14) benefitted in a moderate to very large extent relative to a similar control group (N = 52), whereas the team members (N = 148) displayed no such benefits. Specifically, higher levels of autonomy satisfaction are said to lead to higher levels of psychological well-being and motivation, but the link with business performance is absent in most organizational studies within self-determination theory, making the present study one of the first to fill this gap.

The study discloses programme design, compares the effects to a relevant control group, evaluates the lessons learned, and provides practical suggestions. Date: 01-03-2016 - 06-07-2017 (datacollection) Date: 2019-07-16

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Social Sciences · Social Sciences
Provenance · 2 source records, 12 field assertions
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DANS Data Station Social Sciences and Humanitiesdoi:10.17026/DANS-X8Z-G9BD12 d agoJSON v1
ODISSEI Portaldoi:10.17026/DANS-X8Z-G9BD8 d agoJSON v1
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