National Cancer Patient Experience Survey, 2016

The NCPES is intended to be a vehicle enabling and supporting quality improvement in the NHS and has been used by national bodies, NHS Hospitals, specialist cancer teams, and national and condition specific charities to improve services for patients.

It is designed to monitor national progress on cancer care and to help gather vital information on the Transforming Inpatient Care Programme, the National Cancer Survivorship Initiative and the National Cancer Equality Initiative. An Advisory Group was set up for the NCPES with the National Cancer Director, professionals, voluntary sector representatives, academics and patient survey experts. The Group agreed on the following guiding principles and objectives:<ul><li>a standard national survey tool was to be used</li><li>surveys would be conducted at Trust level and identify cancer groups</li><li>the survey would cover all cancers and include the whole care pathway</li><li>the survey should use the word 'cancer' unlike the 2000 and 2004 surveys</li><li>the survey focus would be on patients (rather than carers)</li><li>the data would be used for benchmarking performance across Trusts and by cancer groups where numbers allow</li><li>the data would be used to inform national and local policy</li><li>the data would be made publicly available whilst observing patient data protection requirements and maintaining confidentiality.</li></ul> The survey is intended to be a vehicle enabling and supporting quality improvement in the NHS and has been used by national bodies, NHS Hospitals, specialist cancer teams, and national and condition specific charities to improve services for patients. <br> <br>The NCPES has been replicated in Wales (see SN 7510), Northern Ireland, the Isle of Man, parts of Australia, and the Middle East.