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Data · dataset · 2026

Communication Accessibility in Public Transport

Listed in IISH Dataverse and ODISSEI Portal — shown once because both records carry DOI 10.34894/dkhu5z

In this project, we investigated the communication accessibility of public transport in Rotterdam, with particular attention to people who are communication-vulnerable.

Description

A key aim was to identify what SLT students learn about communication accessibility in public transport and how this influences their professional identity. Data were collected through mystery visits conducted by SLT students.

They travelled by public transport together with a travel companion who had lived experience of communication vulnerability. The dataset consisted of photographs (five per student), a completed customer journey map, and transcripts of four focus-group interviews with students. Data were collected between 1 September 2021 and 1 December 2021 in Rotterdam, the Netherlands.

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The findings showed that experiential learning through mystery visits enables SLT students to develop practice-relevant knowledge about communication accessibility in public transport and to further refine their professional identity as advocates for communicative participation in the community. Embedding structured observation and reflection with communication-vulnerable travel companions in SLT education may strengthen graduates’ competence to collaborate with public service providers on communication-accessible design and communication-supportive interactions.

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Stated by source
Social Sciences · Social Sciences
Inferred from text
Human geography 72%
Provenance · 2 source records, 11 field assertions
SourceKeyLast seenRaw
IISH Dataversedoi:10.34894/DKHU5Z13 d agoJSON v1
ODISSEI Portaldoi:10.34894/DKHU5Z9 d agoJSON v1
FieldAssertionExtractorEvidence
concepts[field].anzsrc:group:4406enrichment · datasets iisg amsterdamtaxonomy-embedding@1.1.0title+keywords+description (72%)
concepts[field].dataverse_subject:social-sciencessource · portal odissei nlconnector:portal_odissei_nl@1.0.0/subjects
concepts[field].dataverse_subject:social-sciencessource · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0/subjects
concepts[field].local:field:social-sciencemapping · portal odissei nlconnector:portal_odissei_nl@1.0.0/subjects
concepts[field].local:field:social-sciencemapping · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0/subjects
created_datesource · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0
descriptionsource · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0/description
publication_datesource · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0
titlesource · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0/name
updated_datesource · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0
version_labelsource · datasets iisg amsterdamconnector:datasets_iisg_amsterdam@1.0.0