Data · dataset · 2022
MTA NYCT Customer Feedback Performance Metrics: 2017-2022
Listed in New York Open Data
This dataset includes monthly customer feedback performance metric data for NYCT.
Description
For Subways, Buses, Access-A-Ride, MetroCard, and Other NYCT, there is data on the total number of complaints and commendations, and the number of complaints and commendations per 100,000 riders, along with monthly ridership.
Links
Get the data
- CSV data.ny.gov/api/views/hrau-ksig/rows.csv?accessType=DOWNLOAD ↗
download · from data ny gov
Where it is published
- New York Open Data dataset page data.ny.gov/Transportation/MTA-NYCT-Customer-Feedback-Performance-Metrics-… ↗
landing page · from data ny gov
Catalogue records · 1
- SODA API data.ny.gov/resource/hrau-ksig.json ↗
metadata API · from data ny gov
Topics
- Stated by source
- Transportation
- From keywords
- Engineering
Provenance · 1 source records, 8 field assertions
| Source | Key | Last seen | Raw |
|---|---|---|---|
| New York Open Data | hrau-ksig | 11 d ago | JSON v1 |
| Field | Assertion | Extractor | Evidence |
|---|---|---|---|
| access_level | source · data ny gov | connector:data_ny_gov@1.0.0 | |
| concepts[field].local:field:engineering | mapping · data ny gov | connector:data_ny_gov@1.0.0 | |
| concepts[topic].socrata_category:data_ny_gov:transportation | source · data ny gov | connector:data_ny_gov@1.0.0 | |
| created_date | source · data ny gov | connector:data_ny_gov@1.0.0 | |
| description | source · data ny gov | connector:data_ny_gov@1.0.0 | /resource/description |
| publication_date | source · data ny gov | connector:data_ny_gov@1.0.0 | |
| title | source · data ny gov | connector:data_ny_gov@1.0.0 | /resource/name |
| updated_date | source · data ny gov | connector:data_ny_gov@1.0.0 |